NEED A LITTLE HELP WITH YOUR SPARKLIGHT® SERVICE?
Sales Support
Would you like to purchase new services? Our sales team is here to assist you.
Call Center Hours:
M-F 6:00 AM-6:00 PM PST
Call Center Hours:
M-F 6:00 AM-6:00 PM PST
Billing Support
Want to upgrade your service, make a change, or have a billing question? Give us a call for assistance.
Call Center Hours:
M-F 8:00 AM-5:00 PM MST
Call Center Hours:
M-F 8:00 AM-5:00 PM MST
Tech Support
Need a little help with your Sparklight® service? We're here 24 hours a day, seven days a week to support you.
Call Center Hours:
24 hours / 7 days* (most locations)
*Tech Support hours for our former CableAmerica locations in SW Missouri: 800-338-1808
M-F 7:00 AM - 11:00 PM CST
Saturday 8 AM - 10 PM CST
Sunday 9 AM - 9 PM CST
Call Center Hours:
24 hours / 7 days* (most locations)
*Tech Support hours for our former CableAmerica locations in SW Missouri: 800-338-1808
M-F 7:00 AM - 11:00 PM CST
Saturday 8 AM - 10 PM CST
Sunday 9 AM - 9 PM CST
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Note: If you have joined Sparklight from CableAmerica, Fidelity, Hargray or ValuNet, please be aware that select Sparklight tools may not yet be fully integrated for your account. We apologize for the inconvenience and assure you we are working diligently to continuously update our systems in order to provide you with the best experience possible. For all account or service information, please contact our customer support team at 877-692-2253. Thank you for your understanding.