About Sparklight
Sparklight® is a leading broadband communications provider and part of the Cable One family of brands, which serves more than 1 million residential and business customers in 24 states. Sparklight provides consumers with a wide array of connectivity and entertainment services, including high-speed internet and advanced Wi-Fi solutions, cable television and phone service. Sparklight Business provides scalable and cost-effective products for businesses ranging in size from small to mid-market, in addition to enterprise, wholesale and carrier customers.
OUR PURPOSE
We provide communities the connectivity that enriches their world.
OUR PROMISE
Connecting you to what matters.
OUR VALUES
Do right by those we serve. Drive progress. Lend a hand.
COMMITTED TO OUR CUSTOMERS
Keeping our customers connected to what matters most – be it family, school, work or entertainment – is our top priority. Our focus on an enhanced customer experience; products and services that make the lives of our customers easier; and reliable local service helps us deliver on this commitment.
We live in the communities we serve, and our goal is to be the most trusted provider of communication and entertainment services to our customers and neighbors. That's why we offer 24/7 technical support, and more importantly, have local offices in the majority of our markets where our customers can talk with a customer service representative in person.
Our Values — do right by those we serve, drive progress, and lend a hand — guide the way we do business and enable us to uphold our responsibility to the individuals and families who enjoy our services.
COMMITTED TO OUR COMMUNITY
Sparklight is committed to strengthening and improving our communities, not only through our products and services, but through our support of local non-profit agencies, events and initiatives. Our associates are passionate about giving back to the communities where they live and work, and volunteer year-round to raise money for or support causes that will make a positive impact.
In addition to our local volunteer efforts, we believe strongly in improving education through technology, and we’re proud to donate Chromebooks each year to Title I elementary schools in the markets we serve. Through these donations, we're investing in a generation of future leaders and helping to bridge the digital divide.
As Sparklight continues to grow, we will continue to provide our customers with the latest products and technical advancements, while maintaining the highest level of reliability and customer care. We recognize that we have a responsibility to our customers and our communities, and we will continue to ensure that we are the kind of company they are proud to call a neighbor.