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Check out these useful articles and get back online
- Learn more about outages
My internet is not working
Troubleshoot common issues at home- no tech expertise required.
- Learn more about outages
Service outages
Understand how Sparklight responds to outage and what to expect during downtime.
- Sign up for text notifications
Outage text notifications
Get real-time updates when outages happen in your area, right on your phone.
- See recommended equipment
Supported modems (residential)
Make sure your equipment is compatible with Sparklight's network to avoid disruptions.
- Modem reboot steps
Modem reboot
Rebooting your modern can solve many issues. Here's when and how to do it properly.