Your Location

Sparklight Outage Check

Enter your service address to see if it is experiencing an outage.
If you are new to Sparklight from one of our family brands, you won't be able to check here yet.
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Please enter a valid apartment number with no special characters
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An outage is affecting service at your address.

Some Sparklight services may be currently unavailable. We are working to restore service as soon as possible. Service is estimated to be restored by

For updates, please sign up for outage notifications.

No outages were found at your address.

Troubleshooting steps to try and reconnect:

Reboot modem & Wi-Fi router

Verify other devices are connected

Log in & check account status

Residential Sparklight customers:

Visit our support site or call Sparklight Support for further assistance at 877-692-2253

Business Sparklight customers:

Visit our business support site or call Sparklight Business Support for further assistance at 877-570-0500

You have entered an address that does not currently have Sparklight service or is not valid. Please be sure that you have the correct service provider or update the address.

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Pay Your Bill Instantly: Secure and hassle-free payments at your fingertips.
Stay Informed: Real-time service outage alerts keep you updated.
Automated Troubleshooting: Quick solutions for common issues, no tech support needed.
A cell phone displaying the Sparklight mobile app
A cell phone displaying the Sparklight mobile app