Sparklight Outage Check
Enter your service address to see if it is experiencing an outage.
Note: If you have joined Sparklight from CableAmerica, Fidelity, Hargray or ValuNet, please be aware that select Sparklight tools, such as text messaging and the outage map on our website and app, may not yet be fully integrated for your account. We apologize for the inconvenience and assure you we are working diligently to fully integrate our systems in order to provide you with the best experience possible. For outage information, please contact our customer support team at 877-692-2253. Thank you for your understanding.
An outage is affecting service at your address.
Some Sparklight services may be currently unavailable. We are working to restore service as soon as possible. Service is estimated to be restored by
For updates, please sign up for outage notifications.
No outages were found at your address.
Troubleshooting steps to try and reconnect:
Reboot modem & Wi-Fi router
Verify other devices are connected
Log in & check account status
Residential Sparklight customers:
Visit our support site or call Sparklight Support for further assistance at 877-692-2253
Business Sparklight customers:
Visit our business support site or call Sparklight Business Support for further assistance at 877-570-0500
You have entered an address that does not currently have Sparklight service or is not valid. Please be sure that you have the correct service provider or update the address.
Note: The outage map is not yet available for customers who have joined Sparklight from CableAmerica, Fidelity, Hargray or ValuNet. For outage information, please contact our customer support team at 877-692-2253.
