What is Multi-gig Internet?
Multi-gig internet is a network connection that offers speeds greater than 1 Gbps—providing faster and more reliable connection.
Who Needs It?
Faster and more reliable internet seems terrific, but does everyone need speeds above 1 Gbps? If you have several users who work, game, and stream from home—multi-gig might be right for you. Multi-gig speeds may also be right for you if you own a business. Check out our business site to learn more about our business multi-gig services. With multi-gig speeds, you can enjoy a seamless experience with enough bandwidth to connect multiple devices without all the buffering.
Are You Ready for Multi-gig?
Sparklight's multi-Gig Internet service will provide you with even faster speeds. Having multi-gig speeds alone doesn't guarantee you'll experience the fastest speeds possible. For example, if your equipment or devices are older and incompatible with the higher speeds, you'll only receive the speed your devices and equipment can handle. Continue reading to learn more about what's needed to fully enjoy multi-gig speeds.
Can My Computer Support Speed Above 1 Gig?
You can quickly check your computer to determine if it's compatible with speeds above a gig. Check out our support article to find out how.
Other Factors
Here are a few other factors to consider when getting ready for multi-gig speeds:
Processor and RAM
While not directly related to internet speed, having a decent processor and sufficient RAM can help your computer handle high-speed internet connections more effectively. If your computer is outdated and has a slow processor or limited RAM, it may struggle to fully utilize the high-speed internet bandwidth.
Your Internet Plan
Confirm the maximum internet speed your plan supports and verify that your computer's capabilities match or exceed that speed. You can check your internet speed using Sparklight's online speed test tools to determine if you're getting the expected speeds. Learn More
Wired or Wireless Connection
Wired ethernet connections generally provide faster and more stable internet speeds than wireless connections. To ensure the best possible performance, consider connecting your computer directly to the router or modem using an ethernet cable.
Network Cables and Equipment
Ensure that you are using quality network cables and that your router or modem supports your desired high-speed internet connection. Older, lower-grade cables or outdated equipment can bottleneck your internet speed. You can find more information about multi-gig system requirements and supported modems here.
If you're ready to experience multi-gig speeds, visit Sparklight.com/internet today to sign up or upgrade your services.
UNLEASH THE POWER OF 2 GIG INTERNET
Sparklight has been on the forefront of delivering Gig service to our valued customers since 2016. Now we are thrilled to introduce speeds of up to 2 Gig so you can keep up with the speed of life.
Learn More
FREQUENTLY ASKED QUESTIONS
I HAVE AN OLDER COMPUTER; DOES THIS MEAN I CAN’T GET MULTI-GIG SPEEDS?
You can subscribe to a multi-gig service even with an older device; however, you will likely not be able to attain the speeds you sign up for. Older devices may just be incapable of handling such speeds. You can view multi-gig system requirements here.
DOES SPARKLIGHT OFFER MULTI-GIG INTERNET?
Yes, Sparklight is initially offering 1.5 Gbps and 2 Gbps multi-gig internet services to our residential customers in Dyersburg, TN, Altus, OK, and Duncan, OK. We will be rolling multi-gig services out across the communities we serve throughout 2024 and anticipate we will complete the launch to all of our communities by summer 2025. Learn more about Sparklight’s Multi-gig Internet service.
DO I NEED MULTI-GIG INTERNET?
Although multi-gig speeds are an excellent option for a faster and more reliable connection, not everyone needs this level of speed. If several devices connect to the internet in your home and you're using them simultaneously—or if multiple people work from home or are avid online gamers, this might be a good option.
CAN I GET MULTI-GIG SPEEDS FOR MY SMALL BUSINESS?
Sparklight Business offers multi-gig options in select markets. To learn more about your options, visit our Sparklight business website.